Last updated: 12/11/2025
1. Introduction
By using our website and placing an order, you agree to these Terms & Conditions. If you do not agree, please do not use or shop on our site.
2. Business Information
TenGlory Drop
Contact email: tenglory01@gmail.com
Website: TenGlory Drop
3. Orders & Payments
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All prices are in USD.
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Payment is processed when your order is placed and accepted.
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We accept major credit/debit cards and other payment methods shown at checkout.
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Prices, shipping fees, and taxes may change without prior notice before an order is placed.
4. Shipping & Delivery
Shipping and delivery are governed by our Shipping Policy (linked above). Because orders are fulfilled by a third-party supplier (Commercive), shipping times may vary. We provide estimated delivery windows, but actual delivery timelines may differ due to carrier operations, customs, or other factors.
5. Returns, Refunds & Re-delivery
Returns, refunds, and re-delivery are governed by our Return Policy (linked above). By placing an order, you agree to the conditions and timeframes outlined there.
6. Customer Responsibilities
Customers are responsible for:
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Providing an accurate shipping address
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Monitoring order tracking and contacting us promptly for issues
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Reporting damaged items with required proof within stated timeframes
7. Intellectual Property
All content on this website (text, illustrations, images, logos, etc.) is owned or licensed by us and protected by intellectual property laws. You may not copy, reproduce, or use any content without written permission.
8. Limitation of Liability
To the fullest extent permitted by law, our liability for any claim arising out of your use of the site or products purchased is limited to the amount you paid for those products. We are not liable for indirect, incidental, or consequential damages (including delays, customs fees, or carrier issues).
9. Governing Law
These Terms & Conditions are governed by the laws of North Carolina. Any dispute will be handled in courts located in that jurisdiction.
10. Changes to Terms
We may update these Terms at any time. Continued use of the site after changes means you accept the updated Terms.
11. Contact Information
We value your privacy. In the “Don’t Miss Out!” section of our site, we only collect email addresses. We do not require or collect names, phone numbers, or other personal information in that section. Your email will be used solely for communication and updates
For questions about these Terms or any of our policies, please email tenglory01@gmail.com.